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Technology Policies and Procedures

Policies and Procedures for the Technology Department

Basic Chromebook Troubleshooting

If you are having trouble with a Chromebook, here are some common issues and basic troubleshooting steps to try before submitting a ticket for repair. Internet/Website/Online Exams Not Loading: First, ask the student to turn the WIFI on his Chromebook off and on again. If this doesn't solve the c...

Technology Support Process

Ticket System Visit https://tjuhsd.mojohelpdesk.com/ Sign in with Google Email support@tulare.k12.ca.us First Level Support Tim Seible - Accelerated Charter High School, Countryside High School, School Farm, Sierra Vista Charter High School, Tulare Adult School James Lewis - District Of...

Chromebook Policies

Chromebook Fees

Insurance and Lease Fees There is an annual Insurance and Fee of $25 for the Chromebook (“District-issued Device”).  The insurance and lease fee includes a zero deductible device insurance policy, but must be paid at the time of device pickup and by the end of August each following school year to...

Basic Chromebook Troubleshooting

If you are having trouble with a Chromebook, here are some common issues and basic troubleshooting steps to try before submitting a ticket for repair. Internet/Website/Online Exams Not Loading: First, ask the student to turn the WIFI on his Chromebook off and on again. If this doesn't solve the c...

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