Technology Policies and Procedures
Policies and Procedures for the Technology Department
Basic Chromebook Troubleshooting
If you are having trouble with a Chromebook, here are some common issues and basic troubleshooting steps to try before submitting a ticket for repair.Internet/Website/Online Exams Not Loading:First, ask the student to turn the WIFI on his Chromebook off and on again. If this doesn't solve the con...
Technology Support Process
Ticket System Visit https://tjuhsd.mojohelpdesk.com/ Sign in with Google Email support@tulare.k12.ca.us First Level SupportTim Seible - Accelerated Charter High School, Countryside High School, School Farm, Sierra Vista Charter High School, Tulare Adult School James Lewis - District Offic...
Chromebook Policies
Basic Chromebook Troubleshooting
If you are having trouble with a Chromebook, here are some common issues and basic troubleshooting steps to try before submitting a ticket for repair.Internet/Website/Online Exams Not Loading:First, ask the student to turn the WIFI on his Chromebook off and on again. If this doesn't solve the con...
Chromebook Fees
Insurance and Lease FeesThere is an annual Insurance and Fee of $25 for the Chromebook (“District-issued Device”). The insurance and lease fee includes a zero deductible device insurance policy, but must be paid at the time of device pickup and by the end of August each following school year to ...