Technology Support Process

Ticket System

1. Visit https://tjuhsd.mojohelpdesk.com/
   1. Sign in with Google
2. Email support@tulare.k12.ca.us

First Level Support

Tim Seible - Accelerated Charter High School, Countryside High School, School Farm, Sierra Vista Charter High School, Tulare Adult School
James Lewis - District Office, Site Support
Arturo Nunez - Mission Oak High School
David Sousa - Tulare Western High School
Alexander Perry - Tulare Union High School

Second Level Support

Garth Perry/Frank Lombardo - Networking, Servers, Phones, Bells/Paging
Neal Olsen/Tim Fonseca - Aeries, Data Reporting, Lightspeed
Chris Kimes - Digital Textbooks/Resources, Aeries

Chain of Command

2023-2024 Technology Chain of Command